EveryAction - wasted our time

We were looking to track the expense of existing grants we have on an annual basis for our non profit. With many staff getting the grants and communication being difficult it made it difficult to track all in one place. We were told we could upload and track the grant expenditures all in one place. We did a demo and things seemed nice but it would take some time to learn how to utilize the software. We purchased, and then were left to YouTube videos to teach ourselves. We had to email several times and were bounced from person to person until someone finally set up a training with us on 7/14/21. Halfway through entering a grant in the training we asked how we expense and track the grant throughout the fiscal year. This is when we were told "the software doesn't have that capability." The software is basically useless to us. We wasted vast amounts of time on this and the customer service runaround made it worse.