Overall Satisfaction with EveryAction
EveryAction is used to maintain our member and donor database. We currently have 11 affiliates and almost all of them use EveryAction. We also use it for event registration and e-blasts. The whole organization utilizes it from the Executive Director to the organizers. We had a problem of keeping member information organized and with sending too many emails from personal accounts but now we are able to navigate our database to find contacts we need and send e-blasts to all members in a clear and organized manner. We will definitely continue using EveryAction as it's made our work easier and more efficient.
- Find members or donor information quickly.
- Create events and registration all in one place.
- Manage and communicate with volunteers effectively.
- For non-tech savvy individuals, it is a little hard to use so having clear access to guides and support would be helpful.
- Customizing what information you want for events is difficult.
- It has saved me time because I can create events and connect Zoom directly and immediately save new contacts to my database from the registration.
- In targeted emails, we have been able to collect small dollars through low effort fundraising asks.
- Negative impact is many of our staff is not able to use it yet due to difficulty of navigation so they are going through user guides and tutorials and training to figure it out.
We are currently working on creating a targeted email that would send out a monthly update to members so we will see how that goes. In the past, we have been able to communicate information quickly to members and have them participate in events and we look forward to seeing how these targeted emails change our performance.
Do you think Bonterra Development + Digital delivers good value for the price?
Not sure
Are you happy with Bonterra Development + Digital's feature set?
Yes
Did Bonterra Development + Digital live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bonterra Development + Digital go as expected?
I wasn't involved with the implementation phase
Would you buy Bonterra Development + Digital again?
Yes
EveryAction has more contact information that is easily available. It also has more features like volunteer management and event management.