Overall Satisfaction with EveryAction
We use EveryAction for multiple reasons in that we are a social justice organization that [has] multiple issue campaigns in motion at the same time, such as to monitor sign up for engagement, to follow up with those who attended meetings as well as those who [were] a no-show, to see where people are from, by specific interest, and to create a base of donors and their patterns for retention as well as to move them from donors to volunteers, etc.
- Turning the corner from spreadsheets to EveryAction has given back 3 to 7 days in hours when researching for a project and working in passion, momentum, and time restraints
Regarding implementation: I think that it's critical to thoroughly train [and] bring the user up to speed through a series of practice and homework assignments over a small time frame and a Q & A session that will allow for maximum use of the tool.
Outside of WiFi, I've personally been able to access it, therefore its availability [has] been perfect thus far.
We've been able to raise money much faster [due] to the use of the digital marketing mechanism that is built directly in.
Do you think EveryAction delivers good value for the price?
Are you happy with EveryAction's feature set?
Did EveryAction live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of EveryAction go as expected?
I wasn't involved with the implementation phase
Would you buy EveryAction again?
EveryAction is very similar to VAN, which made me very comfortable using EveryAction and there are still other things to explore to give more [detailed] information.
EveryAction is a much faster and more efficient digital tool [compared] to spreadsheets when it comes to vast amounts of people. EveryAction's downside is that if [the] WiFi goes out, as it's a digital tool, you can't access the information.
Evaluating EveryAction and Competitors
Yes - Voter Access Network (VAN) was the product that was replaced. I personally wasn't asked if I wanted it to replace the other product.
I would think it would depend on the size of the organization whether or not they can afford the product.
Not sure that I would change any of the evaluation and or selection [processes] in that my answers are tailored to my experience.