Item: Bonterra EveryAction
Rating: 10
Author: Nicholas Blake

Overall Satisfaction with EveryAction

Use Cases and Deployment Scope

We use EveryAction to implement digital fundraising, advocacy, and organizing campaigns for a variety of enterprise-level nonprofit organizations. EveryAction's integrated digital engagement and constituent data management tools allow for easy reporting and complex marketing automation. These use cases are more challenging to implement in other, more siloed digital communications platforms that require sophisticated data syncs and manual work to get working as one platform.

Pros and Cons

Pros

Reporting
Constituent data management
Email automations

Cons

Consistency between reports and dashboards
Front-end customization of forms

Return on Investment

Time
Integrated automations

Implementation Rating

I am generally not involved in client implementations of EveryAction in my current role, so I have no specific insights to add here. In my experience, some of the larger challenges arise from consolidating multiple systems into EveryAction, or integration with a larger database of records for non-digital use cases.

Reliability and Availability

I have not encountered any downtime issues or other problems regarding the availability of the application. EveryAction does perform regular maintenance, but these outages are communicated in advance and are easy to plan around. Among the various systems that I use in my work, EveryAction tends to be the least prone to application-side errors.

Performance

I find EveryAction's reporting tools to be particularly intuitive and easy to use relative to comparable systems. Reporting can be customized and automated to suit my needs, whereas other systems tend to require much more manual manipulation of canned reports that do not include all of the data I need to see in one place.

Key Insights

Do you think Bonterra EveryAction delivers good value for the price?

Yes

Are you happy with Bonterra EveryAction's feature set?

Yes

Did Bonterra EveryAction live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra EveryAction go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra EveryAction again?

Yes

Likelihood to Recommend

EveryAction is well suited for large organizations that need or desire an integrated database for their fundraising and constituent engagement. While there are other platforms that nominally have similar functionality, EveryAction stands out in terms of everything being integrated by default. Smaller organizations, or those with channel-specific needs, may find EveryAction to be too much for their needs. Large organizations that desire a high level of customization, and don't mind the work and resources that go into it, may also find that EveryAction doesn't best suit their needs.

Comments

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EveryAction stands out among its peers