Overall Satisfaction with Exclaimer
We use Exclaimer to maintain email signatures for all users. We control using Office365 and active directory, titles, addresses, phone numbers, banners and other information that we would like our users to convey in their email signatures. It's a great product. Simple to use. Intuitive.
- Easy to use.
- Flexible.
- Versatile.
- Customer Support.
- Use an Outlook add-in instead of software to automatically show signature.
- KB articles
- Simplified signature management
- increased brand trust by maintaining a uniform look
- marketing clicks via banners and links within email
- increasing presence in social media by having links in email
We have created templates for different departments depending on their needs to convey specific information to their recipients. From allowing to show new marketing programs to show specific information about the sender in terms of certifications and licensing numbers. We've also been able to convey to our recipients our new presence in social media. As we communicate with others outside of our organization, we've seen growth in terms of followers. Lastly, we've seen an uptick in traffic in our marketing programs as we advertise those within our signatures as well.
As a financial institution we are always very concerned about security. The specific API's and exclusive connectors within Office365 have made using Exclaimer an easy decision for us. Exclaimer's benefits can be used with Office365 without any issues and have passed our multiple rigorous IT audits with no issues. Furthermore, in the past, these connectors have not failed since implementation making this a solid solution.
We tried other solutions, but I don't think we were able to get the same results that we were able to have with Exclaimer.
Do you think Exclaimer delivers good value for the price?
Yes
Are you happy with Exclaimer's feature set?
Yes
Did Exclaimer live up to sales and marketing promises?
Yes
Did implementation of Exclaimer go as expected?
Yes
Would you buy Exclaimer again?
Yes