An excellent time saving and brand strengthening product that's easy to use
November 02, 2022

An excellent time saving and brand strengthening product that's easy to use

Mark Burgess | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

We use Exclaimer for our own business and resell it to our clients. Exclaimer in great for enforcing company branding and email marketing. You can enforce email signatures across all devices / platforms that the end user sends emails from. A signature will always be added, changes can be scheduled, brand consistency can be achieved.
  • Extensive design and format options
  • Syncs user data from Azure Active Directory
  • Can be used with or without a computer agent
  • Make multiple signatures and apply to different user groups or time frames
  • Improving the way custom fonts are used and not saving them as images
  • A hierarchical view of signature flow would be good
  • An option of importing existing Outlook signatures
  • Brand consistency and trust
  • Saving time on management and design
  • Marketing via time based signature changes to rotate
We have used scheduling to change marketing messaging on a monthly basis. This has in turn help drive visitors to our website and sign ups to our newsletters. Meeting booking links and webinar links have also been great for us.
We haven't knowingly benefitted from this, however it goes without saying that without exceptional security measures and resilience ww would have experienced issues. We haven't had any issues or cause for concern.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

It's well suited where many users like to edit or have their own signature because they don't like the one the employer has defined. It's also good where company branding is important to the employer.

It can be over kill for some very small businesses or small business where they have a very static or simple signature that is tightly controlled by other processes. Although i do find that using Exclaimer will save any business time.

Exclaimer Support

On the rare occasions we have contacted support the response has been quick and the resolutions actually worked.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None
Not we did not, as a partner we have other support options.
We contacted support about an issue regarding cloud agent removal and got a very quick response. A script was provided to help support our issue which worked perfectly.

Using Exclaimer

Overall it is very easy to use.