Exclaimer is a Simple yet Feature-Packed Solution for all your Email Signature Needs!
December 27, 2022

Exclaimer is a Simple yet Feature-Packed Solution for all your Email Signature Needs!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

We noticed an issue with the appearance of signatures in emails that were being sent by our user base so we needed to look for a solution. We found that a lot of employees had customised their email signatures in some way which we thought created a non-uniform and unprofessional look. We've seen different fonts, colours, images, etc. So, we started to use Exclaimer to resolve this issue and give us more control over how our users' outgoing emails looked and it does the job perfectly so far.
  • The ability to synchronize user information with the Exclaimer system from our AD is especially useful for us and it handles this very well. We haven't had any issues with this since we started using it.
  • The signature designer is very intuitive and easy to use. It makes the process of designing a new signature a much smoother process, especially when you can see a preview of it on the same page!
  • The signature tester is a very useful feature for me when I am creating and applying new signatures to users. This feature allows me to see which signature will be applied when a user sends an email to a specific user, which is especially helpful when you've got a different signature setup for internal and external recipients.
  • Although the signature designer is very easy-to-use, the image resizing feature needs fixing or removing. I've had a number of issues in the past with images duplicating and changing sizes in emails where I have changed the size of the said image using the integrated feature within the Exclaimer signature designer. You can work around this by importing the image at the correct resolution instead of using the resizing feature, but if this is required then the feature shouldn't be available as it can cause unprofessional-looking emails.
  • The time it takes for updates to get around the business requesting that people update their email signatures has been cut out due to the implementation of Exclaimer cloud signatures. Instead of distracting employees from their daily jobs, we can simply push out an updated signature to all users without them knowing. This improves productivity in return.
We haven't explored all the features of Exclaimer's email template customisation so I can't speak too much about this, unfortunately. Although we have set up some users to allow Exclaimer to automatically choose which email signature to use depending on whether they are emailing internally or externally which streamlines their communication.
We use the integrated active directory synchronization feature which takes various pieces of information from our AD user accounts and inserts it into the email signatures. So Exclaimer has access to some sensitive information. Knowing that Exclaimer focuses so heavily on security means that we have confidence in using this feature which, in return, makes the process of designing email signatures so much easier.
Exclaimer is definitely the easiest to set up in my opinion and the flexibility it gives us in customization is unbeatable. The extensive features as well as the high focus on cloud security meant that we were more than happy to choose Exclaimer.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

Exclaimer is especially useful for users who aren't very IT-literate. Before, we would send out guides to employees on how to change or add email signatures and some people wouldn't quite understand what to do or wouldn't follow the guide correctly. With Exclaimer cloud signatures, this issue is completely avoided and the IT department now has full control over any email signature changes.