Real-time, objective source of truth
October 18, 2018

Real-time, objective source of truth

Esther Go | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ExtraHop

ExtraHop is mainly used for performance monitoring and threat identification. It is used by a cross functional group ranging from Business, Dev, DevOps, and SecOps, as an objective "source of truth".
  • Agentless deployment
  • Real time alerts (e.g. performance degradation, ransomware, etc.)
  • Pre-configured objective dashboards that establish "the truth" about what's going on at many levels - network, application, comm.
  • From the trigger automail, it would help if there were a shortcut (one-click) access to the drill down screen
  • AI features are not available outside of North America
  • Accelerated root cause analysis
  • Cut out time passing the hot potato, focused time on resolution
  • It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
  • Enables early warning and visibility, prompts action before a system goes down
Other tools have similar features, but will require agents. ExtraHop is agentless. After-sales support is extraordinary, the best I've experienced of any vendor.
1. Third party reporting (e.g., to clients)
2. TechOps performance monitoring
3. Threat identification