SMS Campaign Texting Made EZ
Updated March 29, 2022

SMS Campaign Texting Made EZ

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

Our marketing department currently uses it weekly to send out SMS marketing campaigns to our existing customers. We also use it to handle our keyword SMS responses. Customers can text a keyword and receive a response with an application link.
  • Marketing responses are well-kept in the interface.
  • API interaction is straightforward.
  • I would like to see an API to use some of the tools such as the Link Shortener.
  • I'd like to have the ability to get API support via chat.
  • We have been able to offer more marketing options (SMS) to our clients that our competitors have not done.
We evaluated several other SMS providers but they did not provide all of the features we needed that EZ Texting provided.
SMS short code marketing campaigns.

Integrating EZ Texting

Really straight forward intergration process using the EZTexting APIs
  • We integrated to our customer ERP platform.
it was fairly straightforward. We use a Laravel based custom platform.
  • We don't have any plans at the moment to integrate to any other systems.
  • File import/export
  • API (e.g. SOAP or REST)
Read API documentation and there shouldn't really be any issues integrating to a custom PHP/Laravel system.

EZ Texting Support

I would like to see higher end tech support via chat. When I have an issue with the API, sometimes I can't wait to speak to a higher tier rep. If I'm chatting in it's because it's fairly critical.