Simple and easy to use!
February 26, 2020

Simple and easy to use!

Francis Forte | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

I use EZ Texting primarily as a weekly reminder service. EZ texting is so easy to use. For me, it’s a set it and forget it product. I rarely have to check in on it, but when I do have to its very easy to use.
  • Reminder campaigns.
  • Keyword campaigns.
  • Some customers report not getting a text even though EZ Texting reports it as sent.
  • A fully-functioning iPhone app would be great.
  • Has helped me with customer retention.
  • Saves me time and labor by providing a service that automates something I would normally do myself.
I was able to get up and running in less than 30 minutes.
Support is fast, friendly, and accessible. They spoke my language and were not outsourced to another foreign country. They easily solved my problem and showed me how to fix it for future uses.
I have used MMS and a customer service rep walked me through it my first time. Since then I’ve been able to do it myself without an issue.
The keywords are great. I can personalize my keyword and use it on my website. My keyword is mine alone. It makes my business stand out from other businesses as well as helps in addressing a younger generation of users.
EZ Texting works great with weekly reminders, especially for groups with large amounts of members.
I also use EZ Texting when a new customer signs up for my service and an automated welcome text is sent to the new customer.