Easy to use and professional

I am not sure if other departments use it in the institute but we use it in the Cardiology department. We utilize EZ Texting to engage with patients and to show what services we are able to offer to them.

Of course, results didn't come in the beginning. It was trial and error as we were trying to figure out how it works. It took a couple of months with a bit fewer results than what we wanted but has been working for us up until this day and doing very well.

Not all our employees are knowledgeable with coding or are tech-savvy. The user-friendliness has allowed other employees to customize messages or scheduling it without prior experience. It takes away the hassle and keeps the flow of productivity.

It allows the viewer of the messages to have a visual rather than just reading what the text says. It's not really a necessity but a great feature offered.

Keywords make it simple and allow us to know who received our messages and who's really interested in our promotions and avail them.