Upscale fashion boutique with a message.
March 03, 2020
Upscale fashion boutique with a message.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with EZ Texting
We use EZ Texting to inform customers of in-store "pop-up specials" to increase store traffic, as well as to tell them about new arrivals / sales merchandise as part of our weekly cycle. Also, EZ Texting works to notify the customer of changes to our normal operation, such as closing early due to weather, holiday hours, or traffic/construction issues that may affect their travel to our location.
- Ease of use
- Communications
- Monthly cost
- Easier navigation
- Increases in-store traffic
- Positive communications with customers
- Time-saving regarding our effort to "get the word out"
It took two or three weeks to build our customer list, but within hours of our first post, we had walk-in traffic due to seeing the post.
Everyone is trained on how to post, therefore it has simplified the way we communicate with clients and improved customer relationships.
The feature works, as they say about "a thousand words," showing an image of "just arrived" merchandise has improved "same day" sales.
It helps in filtering what brands a client may/may not be interested in, and therefore it frees up personnel time instead of answering basic questions regarding a brand, size, color, style.