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EZ Texting makes texting lists of contacts easy.
March 03, 2020

EZ Texting makes texting lists of contacts easy.

Jonathan Grimes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We use EZ Texting every month to send out reminders to our customers to reorder the supplies they need. Previously, we would call each of these people. Now we send out a text message that has the specific information they need, and they call us back to reorder. This has been very effective for us and leads to more orders than in the past.
  • Variable interpolation--Makes it easy to send customized messages to each person
  • Easy import and export options
  • Robust reporting tools to make sure people are getting your messages
  • The variables have a fixed character size. It would be a lot better if they didn't.
  • EZ texting has allowed us to stop doing a manual process that took someone multiple days per month.
Set up took only a few hours and most of that was just getting the export from our accounting software to work to import our contacts.
EZ Texting is very easy to use. I was able to train the other people in our office to use it in less than 15 minutes.
They are always available to answer questions.
I have not sent picture messages.
I have not used Keywords.
If you need to send out reminders to a list of customers that changes often, then EZ Texting works pretty well. You can import and export your contacts and create lists that make it very easy. They also make it easy to see when people respond to a text message so that you can follow up with them if needed.