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Awesome Texting Service.
March 30, 2022

Awesome Texting Service.

Natalie Jane Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We use it to send out weekly texts to our clients for our Livestream class schedule. We have also used it during fitness & wellness challenges to keep participants engaged. Some people are more likely to engage with text messages.
  • Delivery is swift.
  • Easy to compose text messages.
  • Seldom any glitches.
  • Uploading media is easy.
  • More intuitive how to unsubscribe users.
  • Make it easier for users who have unsubscribed to re-subscribe.
  • Suggest stopping sending messages to contacts who consistently bounce back messages.
  • We liked it better when the image/media was delivered and showed up above the text message as supposed to below it as it does now.
  • Right now we break even.
  • In the past it has helped grow our contact list.
  • Client acquisition.
  • Upsell to existing clients.
I like most features, other than media placement in messages and managing unsubscribed users.
Yes. It's been a few years, so I don't remember clearly, but I remember it being an easy experience.

Do you think EZ Texting delivers good value for the price?

Not sure

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

I think it's great for online fitness & wellness businesses like ours. I'm having a hard time thinking of scenarios where it is less appropriate. I suppose if a fitness business was only providing on-demand services, it wouldn't necessarily need to send timely messages. Also, if a company has an app, they can send push notifications, making texts unnecessary.