Item: FastPass SSPR (Self-Service Password Reset)
Rating: 10
Author: Verified User

Overall Satisfaction with FastPass SSPR (Self-Service Password Reset)

Use Cases and Deployment Scope

The FastPass SSPR (Self-Service Password Reset) Windows Client enables the users to reset the password right in front of them. That is the most important feature in my view, along with the authentication options. Implementation was quick and easy - and Service Desk is also saving time now

Pros and Cons

Pros

FastPass SSPR (Self-Service Password Reset) for Active Directory, RACF

Cons

We tried implementing it our selves, but took some wrong turns. Support was very helpfull

Return on Investment

Saving time and enhancing security
FastPass SSPR (Self-Service Password Reset) reduced helpdesk ticket volume leading to a 30% cost saving in IT support and improved employee productivity

Usability

I rated it 10 because the interface is intuitive the reset process is seamless & it requires minimal user training or IT intervention

Key Insights

Do you think FastPass SSPR (Self-Service Password Reset) delivers good value for the price?

Yes

Are you happy with FastPass SSPR (Self-Service Password Reset)'s feature set?

Yes

Did FastPass SSPR (Self-Service Password Reset) live up to sales and marketing promises?

Yes

Did implementation of FastPass SSPR (Self-Service Password Reset) go as expected?

Yes

Would you buy FastPass SSPR (Self-Service Password Reset) again?

Yes

Likelihood to Recommend

FastPass SSPR (Self-Service Password Reset) is ideal for organizations with a large remote workforce enabling quick secure password resets without IT intervention

Comments

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