Financial Analysis with Fathom
November 12, 2019

Financial Analysis with Fathom

Truptesh Patil | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Fathom Customer Care

Financial analysis is one of the important factors in business development. This term helps to analyse the pros and cons of the organisation and it's very important to maintain this for business prosperity. Fathom effectively helps us to know the financial status of the organisation. It avails to create reports by customizing the features.

  • Data interpretation can be easily done.
  • Enables you to analyse financial statements.
  • Variety of tools.
  • Somewhat confusing in terms placements.
  • Requires advanced knowledge.
  • Good financial analysis.
  • Effective data management.
  • Easy to use and great data interpretation.
Best part of Fathom is its ability to impeccably analyze financial statements of the organisation. This feature stands out as compared to other options.
Customer care is cooperative and time efficient.

Do you think Fathom Customer Care delivers good value for the price?

Yes

Are you happy with Fathom Customer Care's feature set?

Yes

Did Fathom Customer Care live up to sales and marketing promises?

Yes

Did implementation of Fathom Customer Care go as expected?

Yes

Would you buy Fathom Customer Care again?

Yes

Fathom Customer Care works efficiently for financial analysis. It's easy to understand with great data management facility. Customization available.

Fathom Customer Care Feature Ratings

Agent dashboard
7
Validate callers
6
Outbound response
6
Call forwarding
6
Click-to-call (CTC)
7
Warm transfer
7
Predictive dialing
6
Interactive voice response
6
REST APIs
6
Call scripts
6
Call tracking
6
Multichannel integration
6
CRM software integration
5
Inbound call routing
4
Omnichannel inbound routing
6
Recording
5
Quality management
5
Call analytics
5
Historical reporting
5
Live reporting
5
Customer surveys
5
Customer interaction analytics
7