Item: FileWall
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I've recommended FileWall to my clients because this product is very simple to use from the perspective of administrators. There is also no need to educate clients about using this product because it is working in the background and clients are noted only if something is not right. Every small business organization that has a problem with email security can afford this product because they will solve many of their problems like email health/safety, reducing the number of spam emails, protect your local computers and networks from malware, etc.

Pros and Cons

Currently, there is no similar product on the market.
FileWall adds a new layer of security and improves the health of every email system.

Return on Investment

Price of $1 per user per month is more than affordable for organizations that use Exchange Online very basic licenses.

Alternatives Considered

Barracuda Email Security Gateway, Proofpoint Email Protection and VIPRE Email Security (formerly FuseMail)

FileWall's main feature that makes a difference from other similar products on the market is that they do not deny receiving suspicious attachments. FileWall will inspect attachment and try to remove suspicious or malicious part of the attachment, and the healthy part will deliver to client mailbox.
With this feature our clients can see that someone, maybe company partner or another client, tried to send a file which other email security solutions would mark as malware.

Support Rating

Filewall customer and technical support is always available and they provide customers with great feedback and full instructions how to achieve desired goals.

Great thing about this product is that you can communicate directly to product creators. If you as a client have some ideas, and want some additions, you can ask them, you will get response in very short period of time.

Usability

At first place I was beta tester of the product, and after that I've introduce this products to few of my clients who also wanted to try the product because there is one month trial free of charge. After trial phase my clients was very satisfied and they are making decision to acquired this product.

Key Insights

Do you think FileWall delivers good value for the price?

Yes

Are you happy with FileWall's feature set?

Yes

Did FileWall live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of FileWall go as expected?

Yes

Would you buy FileWall again?

Yes

Other Software Used

Barracuda Email Security Gateway, Microsoft Exchange, McAfee Advanced Threat Defense, VIPRE Email Security (formerly FuseMail), Microsoft Defender Advanced Threat Protection (ATP), Proofpoint Email Protection, Forcepoint Email Security

Likelihood to Recommend

FileWall is recommended for small companies that cannot afford expensive licensees for email security and health. Administrators will not have a problem configuring rules or finding courses for education, because the GUI interface is very intuitive and every document type is separate from other. In that way, administrators can configure different types of inspection for every document type. Also, administrators can divide clients in groups and assign rules to the groups.

Unique Product on the Market

Overall Satisfaction with FileWall