Overall Satisfaction with FinancialForce HCM
We use FinancialForce HCM with clients, as in we have helped clients implement FinancialForce HCM. On the whole, it is a simple program that has all the functionality the client was looking for, but issues came up with integration which took quite a while to resolve. This software addresses basic HR needs that a typical mid-sized company would have.
- Simple and straight-forward to use
- Once the integration issues were worked out, it started working without issues and provided the correct data in a timely manner
- Self-service capabilities
- Dashboards need updating
- Difficult to customise reports
- Salesforce is not always as quick to respond with service issues as they could be
- Simplified many HR processes
- Better tracking of various business processes
- Improved productivity because it reduced the workload that it took to complete tasks for many employees (especially in HR and recruiting)
After discussing several HCM vendors, it was decided that Financial Force HCM was the best fit for this client because it had the right balance between features and price. Considering the modules they required, and their current software setup (mainly Salesforce) Financial Force HCM made the most sense for this client.