Merchant Service Profile
January 12, 2022
Merchant Service Profile
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Fiserv (First Data) - ICICI Merchant Services
We utilize the merchant platform to process our customers' credit card payments. We have found the software to be very user-friendly and offer us the flexibility that we previously lacked.
- process customer payments
- provide good reporting
- provides for secure processing
- Security protocol require password changes every 60 days
- User can be locked out of software and receive no notice of this
- Web portal offers flexibility
- Reporting features are very good
- Processing of transactions is secure
- Our ROI has been very positive
- Our company has been able to process cash receipts remotely
- Our processing charges have been lower
We had previously used Elavon Merchant services. We found the provider to be more expensive and offer far less flexibility for our processing. Also, our processing was entirely manual and had to be done in the office.
Do you think Fiserv (First Data) - ICICI Merchant Services delivers good value for the price?
Yes
Are you happy with Fiserv (First Data) - ICICI Merchant Services's feature set?
Yes
Did Fiserv (First Data) - ICICI Merchant Services live up to sales and marketing promises?
Yes
Did implementation of Fiserv (First Data) - ICICI Merchant Services go as expected?
Yes
Would you buy Fiserv (First Data) - ICICI Merchant Services again?
Yes