Fogbugz - Great for all users and a large amount of projects
October 18, 2017
Fogbugz - Great for all users and a large amount of projects
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with FogBugz
We used Fogbugz to manage books that our company was converting from paper to digital versions. For us, Fogbugz was a way to track not just bugs or software improvements, but projects and assignments that the team at large was working on. I oversaw a queue of book projects for five other workers, as well as running my own queue of fogbugz tasks and subtasks.
The case and subcase flow in Fogbugz works well if you want to visualize multi-step processes and how the processes are materializing. It was also good for users to self-refer to their tasks each day.
- Tasks, Subtasks, and notes. All three of these areas were critical for our team. Tasks in Fogbugz were a bit easier to see than in more bug based software like Trello or JIRA
- The entire screen is used to view a task or case. Clicking on a task or case will open up and take up the entire screen, aside from the sidebar nav columns. I like to see details and I think Fogbugz does this very well, using up as much digital real estate as possible.
- Flowcharting in Fogbugz with Creately is nice - instead of getting an exterior flowchart software like Lucidchart, Creately works right in Fogbugz.
- Personal dashboards could be a bit more customizable - i.e. if I log in, I'd like to see some of the cases more at the bottom of the screen and notes at the top. This is a minor minor quibble.
- I wish projects and cases within projects could be viewed in another format aside from list view. Perhaps a panel view or a card view would be good. That said, the list view is compact and agile.
- Overall positive. No bugs or issues using Fogbugz, and it was easy enough for managers to learn and for workers to learn. Very low training time and therefore very low cost.
- It was hard to fudge details or miss work with Fogbugz. It does not let any project slip through the cracks. This is absolutely valuable for our managers and ultimately for clients as well.
- Fogbugz makes sense to laypeople and to developers. It could be considered a compressed solution that could be used by QA teams and Development teams. There would be no need to get Asana for one team and Fogbugz for another - you can use Fogbugz for both.
I like Fogbugz a LOT because of the compressed list view. This was essential to me when my team and I were working on anywhere between 100 -1000 cases. I can't imagine having 1000 Jira tickets to manage the processes that we were managing. It's much easier to work with a massive amount of cases in Fogbugz.
As a manager, Fogbugz lets me know exactly what my team is doing and where they are in each process given the status columns of a project view. At first, this may seem boring, like a spreadsheet, but it provides a good overview with a minimum amount of clicking around.
As a manager, Fogbugz lets me know exactly what my team is doing and where they are in each process given the status columns of a project view. At first, this may seem boring, like a spreadsheet, but it provides a good overview with a minimum amount of clicking around.