Forti-UTM
November 21, 2017

Forti-UTM

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fortinet FortiGate

We use Fortigate across the whole organization. It is used for firewall/IPS/Web filtering.
  • UTM provides comprehensive security, which is great
  • Easy to use GUI
  • Great support
  • Site-to-site vpn - would like to configure using wizard. currently, I use manual configuration.
  • Additional reports on web site usage statistics
  • Failover / redundancy
  • Easy to maintain, which means less time spent to monitor
  • URL filtering is great
  • Fortianalyzer is a plus
UTM comprehensive security is a plus.
Great for small-medium companies. Not sure how it will scale for large companies.

Using Fortinet FortiGate

250 - web usage, ftp, e-mail, erp systems
2 - firewall/URL filtering/VPN skills are needed
  • Geo block
  • URL filtering
  • IPS/Firewall
  • Web filter bypass
  • Geo block
  • Automatic failover
  • Redundancy
Easy to use, maintain, great security

Evaluating Fortinet FortiGate and Competitors

  • Price
  • Product Features
  • Product Usability
  • Third-party Reviews
comprehensive UTM security is a plus
none - happy with Fortigate

Fortinet FortiGate Implementation

In-house expertise helped.
  • Vendor implemented
  • Implemented in-house
Yes - Offline configuration, firmware updates, isolated testing, controlled testing, implementation
Change management was a small part of the implementation and was well-handled - documentation is a key
  • Before and after network diagram
  • Up to date documentation
  • Tribal knowledge

Fortinet FortiGate Support

Easy to engage with support + web chat
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Quick Initial Response
Escalation required
Support doesn't seem to care
Yes - it is a critical system for us
We had to come up with a way to block certain web sites for all users but allow it for a few users. support provided a workaround, which worked.

Using Fortinet FortiGate

easy to use / monitor /maintain
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Requires technical support
Lots to learn
  • URL filtering
  • Geo block
  • Site to site vpn
  • Log analyzer
  • Wizard for site to site vpn will be a plus