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User-friendly functional HR system
December 11, 2019

User-friendly functional HR system

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fourth Analytics

The whole of our restaurant uses Fourth Analytics for payroll and recording employee information. We upload rotas weekly and then adjust them daily with information pulled from our T&A system. Weekly these rotas are closed and sent to payroll. We also use the tronc function. Staff are all added to the HR part and documents including right-to-work are uploaded.
  • Storing data on employees to save holding paper documents on site
  • Coordinating data from our fingerprint clock in and out machine to check hours worked against rota’d hours
  • Useful for recording comments and warnings on staff performance
  • Sometimes the website does not run smoothly. It can be very slow and crash while uploading information.
  • Compatibility with different browsers could be improved -- does not work well with chrome, for example.
  • Improvements when rehiring old employees would make this a smoother process.
  • Automated reporting
  • Successful documentation on staff and right to work
Because I have not had a lot of experience in requiring support so it is hard to score either highly nor negatively. On the occasions I have had to contact support Fourth have been helpful and resolved the problem as quickly as they can. It does seem to have improved over the years from when I initially started using it.
Fourth Analytics is just a great system for HR management of staff, the reports that you can pull from it are really helpful, for example employee anniversaries. It is particularly useful at working alongside other platforms such as our hiring system, Harri, and our T&A machine where staff clock in and out. I can’t really say where it is less appropriate as it offers me everything I need as the restaurant administrator.