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Why we are so glad we switched to Frame.io
April 23, 2020

Why we are so glad we switched to Frame.io

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Frame.io

Frame.io is used by all our internal departments to manage client edits to their wedding films and Frame.io is where our clients add their edits to their films. Frame.io allows us to easily collect, store, and manage the edits on each film. The platform is easy to use internally and easy for our clients to use as well. We were pleased when we switched from Wipster to Frame.io.
  • Frame.io easily collects edits submitted by internal or external team members.
  • Frame.io allows our internal team to keep track of edits on films and have internal communication regarding edits and still keep everything within the platform.
  • Frame.io allows our links to films to be tracked and expire if need be.
  • The upload speeds to frame and from Frame to Vimeo or Dropbox are fast!
  • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
  • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
  • Frame has helped us move through our post-production process quickly and cleanly thus saving us time and money.
  • It is a little pricey but it was well worth it for the ease it brings to the process and being able to manage everything edits in one place.
We previously used Wipster to edit our films but switched to Frame.io when we needed a more robust system that allowed for user permissions, more types of edits (text & drawing), and an archive option for finished films. We are a year into the switch and are happy with the change. We are enjoying using Frame!
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.

Do you think Frame.io delivers good value for the price?

Yes

Are you happy with Frame.io's feature set?

Yes

Did Frame.io live up to sales and marketing promises?

Yes

Did implementation of Frame.io go as expected?

Yes

Would you buy Frame.io again?

Yes

I think Frame.io is well suited for any video production company, large or small. The comment settings allow both internal and external people to add edits to films in a project which allows for great collaboration. It might be cost-prohibitive for smaller companies, but the platform is well designed and would be useful for any production company. We've enjoyed using Frame and it has helped our post-production process run smoothly and quickly.