Great, easy conference line system
September 27, 2017

Great, easy conference line system

Jessica Herrera | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with

A number of programs within my organization utilize It is primarily used for intra-staff communications, standing meetings, and any ad-hoc discussions among staff in different offices. It is great for allowing easy access to a select group of people quickly.
  • Conference line
  • Password protected communications
  • Intra-staff calling
  • Occasionally drops calls
  • Issues with connectivity
  • Limited access to call logs, transcripts, user information during calls
  • As we have large staff across the country, it allows for us to interact on the phone easily and regularly.
We actually ultimately prefer UberConference. It allowed for online interfacing for the call organizer and provided a more secure system.
I think that is great for intra-staff calling that doesn't require a high level of security or online interface. I would not recommend it for large calls, calls with outside groups. It is also not great for situations where the call organizer needs to mute callers or know who is on the phone in real time. Feature Ratings

Hosted PBX
Multi-level Interactive Voice Response (IVR)
Call reports
Call recording
Audio conferencing