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Talk to your customer and catch new customers using Freshchat
November 07, 2019

Talk to your customer and catch new customers using Freshchat

Marcelo Araujo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Freshchat

We use Freshchat for talking with our old and new customers. A lot of people enter our website and talk to us on Freshchat. Freshchat is easy to implement on our customer's websites and is easy to customize as well. The mobile SDK is awesome and it works with some frameworks like Ionic, React Native and Native development.
  • Easy to implement
  • Easy to customize
  • Mobile SDK is awesome
  • Easy to talk with our clients and new clients
  • Telegram integration
  • Receive more information on some SDK methods
  • Whatsapp integration could be easier to implement
  • Generate new leads
  • Integrations
  • Whatsapp integration can make the negotiation more difficult.
Freshchat is recommended if you are looking for a chat tool. It is very easy to add it to your website and the SDK for mobile devices works very well. Whatsapp integration could be better. It depends on the Whatapp crew and the customer needs to buy the Whatsapp API.