Overall Satisfaction with Freshdesk
It is excellent that the base price proposed by the Freshdesk platform is only $19 per month. This is more than enough to give us complete control of all the finances of our organization entirely from its web extension, without the need for installations, which at the same time facilitates the transfer of information from our accounting books to the cloud.
- When it comes to executing branding strategies, Freshdesk has everything we need to grow our brand, allowing us to focus on different business points.
- Direct and personalized assistance with clients enhances the ability to advertise by implementing far-reaching campaigns.
- It can be used both in the area of sales and sales accounting.
- It is very counterproductive that Freshdesk has functions to track our assets, but at the same time the platform cannot be configured to make periodic checks of this.
- As for the management of QR codes, Freshdesk does not have any reading tool, which would undoubtedly benefit the access to our data on the web.
- The authentication of people within Freshdesk is difficult to configure.
- With Freshdesk the gains are quickly noticed if you have the right budget to be able to start with all the accounting and sales features that the platform has.
- The biggest benefits are not economic, but in terms of comfort when working with accounting and assets in general.
Do you think Freshdesk delivers good value for the price?
Yes
Are you happy with Freshdesk's feature set?
Yes
Did Freshdesk live up to sales and marketing promises?
Yes
Did implementation of Freshdesk go as expected?
Yes
Would you buy Freshdesk again?
Yes
100 to 500 per week