Overall Satisfaction with Freshsales
Freshsales is used as our sales CRM and also to manage our reader and visitor data across the whole business. We now have a system that pulls together and filters our data as and when we need to.
- Ease of use.
- Email
- Filtering of our data.
- Reports
- The way you purchase email credits is the only con in my opinion.
- Freshsales has enabled us to add a whole new revenue stream.
- It has ensured we are efficient with our leads.
- It allows us to track our pipeline.
We used to use Salesforce which is triple the price and more complicated use. There are also no feature we miss from Salesforce.