Refreshingly User-Friendly
July 24, 2019
Refreshingly User-Friendly
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Freshsales
Freshsales is currently used across the sales, inside sales, and account management teams. The company as a whole uses it to effectively track leads, communication, and deals associated with the leads. We also use it to project the revenue stream expected in a quarter. I use it with the Account Management team to track every account I handle, the upcoming deals associated with those accounts, and to log all communications for transparency.
- You can stay on top of every single one of your accounts with quick notes, thoughts and tasks.
- We're able to update different stages of a deal so that there's transparency within a team. If you're not on hand to provide a timely update, Freshsales is there to fill in the gap!
- We can track the revenue expected in the coming quarters/years based on deals present and incoming.
- There's a lot to do on the product, so if you're not effectively trained in the beginning it can be overwhelming.
- This question is probably better suited for my team lead to answer.
Freshsales is much much more user-friendly from a daily usage POV, and makes our lives MUCH easier. The automation really helped us switch over from Salesforce to Freshsales.
Freshsales Feature Ratings
Using Freshsales
Pros | Cons |
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Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | None |
Yes, but I don't use it