Freshsales -- the Best CRM tool
July 27, 2019

Freshsales -- the Best CRM tool

Ch Avinash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Freshsales

We have been using Freshsales in managing our sales cycle (from generating lead to Closure of a lead). As a sales team, we are using this tool.
  • It's an organized way of maintaining deals and ease to use.
  • It has good customer relationship management.
  • Creating campaigns and sending bulk emails-- the best part is tracking emails.
  • Executing campaigns.
  • Showcase the e-mail templates better.
  • It's generated a good Sales pipeline (we're easily managing to maintain a good funnel).
We chose Freshsales for the Email campaign and tracking feature, the ease of product managing, and pricing.
Freshsales is the best solution for managing sales activities.

Freshsales Feature Ratings

Customer data management / contact management
9
Workflow management
9
Territory management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Interaction tracking
8
Channel / partner relationship management
7
Lead management
9
Email marketing
9
Task management
10
Reporting
9
Pipeline visualization
10
Custom fields
9
Role-based user permissions
9
Mobile access
8