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Decent option for a free status page
February 04, 2022

Decent option for a free status page

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Freshstatus

We use Freshstatus to maintain a status page for our website availability and to keep users updated on service outages. We use it to keep track of scheduled maintenance and maintain a single resource to share with customers when there is an issue with any of our background services and infrastructure.
  • Clean UI
  • Automated email notifications
  • Upcoming maintenance scheduling
  • Hard to integrate with other systems
  • Maintenance issues are not automatically resolved
  • No integration with the rest of Freshworks
  • Status page
  • Scheduled Maintenance
  • Email Notifications
  • One place to keep track of scheduled maintenance
  • Ability to keep customers notified of status updated
  • Self-service solution for customers
We evaluated a few different options for creating a public status page, the main other one being Statuspage from Atlassian. We ended up choosing Freshstatus because it meets most of our needs and is a free offering. We also use other Freshworks products and thought that they would all integrate together.

Do you think Freshstatus delivers good value for the price?

Yes

Are you happy with Freshstatus's feature set?

Yes

Did Freshstatus live up to sales and marketing promises?

Yes

Did implementation of Freshstatus go as expected?

Yes

Would you buy Freshstatus again?

Yes

Freshstatus is good for creating a simple status page that you have to update manually. It's not a good fit for automatic monitoring because it doesn't integrate well with other services. We have to manually update the status when any of our infrastructure is degraded or becomes inaccessible to end users.