1. Home
  2. Customer Communication Management Software
  3. Front Reviews
  4. User Review of Front
Very much valuable in team work organization and better engagement.
January 10, 2022

Very much valuable in team work organization and better engagement.

Najeeb Kakani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Front

We implemented [Front Review] to facilitate easy customer service offers. It is a platform for customer engagement communication and better in marketing on web. Perfect on ticketing and task automation. Involving clients and teams is a good way to carry team building and save much time for other important activities.
  • Email integration and forwarding or sending easily.
  • Detailed in reporting and documentation.
  • Team work building and lively video conferencing.
  • Opportunity cost for starting is quite high.
  • Communication platform made easy.
  • Faster in reporting.
  • Email integration.
  • Solution to mass emailing.
  • Faster engagement involved.
  • Connection to many team mates around.

Do you think Front delivers good value for the price?

Yes

Are you happy with Front's feature set?

Yes

Did Front live up to sales and marketing promises?

Yes

Did implementation of Front go as expected?

Yes

Would you buy Front again?

Yes

It is always essential to involve customers and offer help when needed. Better communication and engagement allows easy knowing each other and the potential of each member. Teamwork eases complicated tasks and saves so much. Keeping track of activities and follow-up of projects. Message follow-up for the faster conveyance of information.