Frontline is clearly at the front of the class
June 09, 2021

Frontline is clearly at the front of the class

Aaron Ward | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Frontline Absence Management (formerly Aesop)

Frontline Absence Management (formerly Aesop) is used by all of our teacher staff, classroom instructional assistants, nurses, and some contractual employees that are partnered one-on-one with special education students. Frontline Absence Management (formerly Aesop) is excellent in finding qualified substitutes via multiple avenues where substitutes can job shop (internet), jobulator (push notifications to subs phone), and make phone calls.
  • Intuitive/easy-to-use screens
  • Reporting capabilities
  • Customer service is excellent
  • Reporting--reports created by Frontline Absence Management (formerly Aesop) cannot be modified by our system admins
  • Teacher/IA absence fulfillment
  • Ability to limit subs to only see/accept jobs they are qualified for
  • Integration with our ERP system
  • Runs without much administrative management once configured
  • Easy to see job history and who was contacted to fill jobs
  • Only requires 1 HR administrative assistant approximately 45% of their time to manage roughly 300 substitutes
Frontline Absence Management (formerly Aesop) was clearly above eSchoolPlus and all other substitute fulfillment systems. Our previous software, Subfinder, was purchased by Frontline several years after we migrated to Frontline Absence Management (formerly Aesop). Frontline Absence Management (formerly Aesop) was worlds above it and much easier to use.

Do you think Frontline HCM (Aesop Online) delivers good value for the price?

Yes

Are you happy with Frontline HCM (Aesop Online)'s feature set?

Yes

Did Frontline HCM (Aesop Online) live up to sales and marketing promises?

Yes

Did implementation of Frontline HCM (Aesop Online) go as expected?

Yes

Would you buy Frontline HCM (Aesop Online) again?

Yes

Frontline Absence Management (formerly Aesop) is only one module of the Frontline suite of products we use. Integration between them is good but could be better. Frontline Absence Management (formerly Aesop) is very robust and has handled 95% of the things we throw at it, even though we are K-12, we have an obscure setup at times. We've had to use an API to replace a limitation of the reporting process on one of our exports. Their documentation of the system (including APIs) is excellent.