Item: Fuze
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Fuze is being used across our organization as both a phone and messaging system. It helps us keep connected. I personally have not used the video functionality, but I know it exists.

Pros and Cons

Helps stay connected.
Easy to use and manage.
Great support.

It lacks compatibility with certain apps.

Support Rating

The support team has been fantastic in helping me resolve issues I've had so far with the product. Overall the product has been wonderful.

Implementation Rating

I was not employed here when Fuze was implemented, so I can not accurately give insights into this question.

Alternatives Considered

I have not used any similar products.

Other Software Used

Zoom, Jira Service Desk, Axiom Sales Force Development

Likelihood to Recommend

It is well suited as a phone and messaging system. It can also be used for video, but I have not used this feature.

Fuze Review

Modules Used

Overall Satisfaction with Fuze