Gainsight is the way to go to ensure Customer Success!
May 12, 2016
Gainsight is the way to go to ensure Customer Success!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gainsight
It is being used by our Customer Success Account Managers and our Executive team. It helps us to understand our relationships with our customers, mitigate risk, and solve business problems and develop our relationships.
- Central view of customers
- Automate action items
- Organize data from Salesforce so that it is actionable
- Does not integrate with Outlook
- Increased employee efficiency
- Better customer service
- Executive visibility
We didn't find anything similar to Gainsight, other than leveraging something custom we could create in Salesforce.
6 to 10 people