April 17, 2019
Score 9 out of 10
Overall Satisfaction with Gainsight
We use Gainsight to manage our customer relationships and our customer's lifecycle post-sale up to and through renewal.
Love the software. It makes things much easier for us as an organization to track our customers' success post-sale.
Gainsight gives executives visibility into how customers are performing, who's at risk of canceling, and where product improvements or enhancements could help the overall customer base.