Highly recommended
November 23, 2021

Highly recommended

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gem

I have been using Gem for prospecting at my current organization for the last 2 years now. Overall, we like the product and it has contributed immensely to our efforts of building a global remote team. We would recommend Gem to other companies as well. Pros: Options to create specific projects for hires/positions. Custom sequences with a lot of options to personalize, create drips, and custom sending time. Tracking for opens, clicks, replies, advanced reporting. Ability to parse emails from LinkedIn URLs. Cons: Inability to parse emails from the complete lists. Doesn't give many results in certain geographies. Lack of features for creating different dashboards for reporting. You can't edit a sequence mid-way after the first email is sent.
  • Prospecting.
  • Reporting.
  • Parsing emails.
  • Building better dashboards for hiring outreach.
  • We have been able to fill multiple positions by using Gem.

Do you think Gem delivers good value for the price?

Yes

Are you happy with Gem's feature set?

Yes

Did Gem live up to sales and marketing promises?

Yes

Did implementation of Gem go as expected?

Yes

Would you buy Gem again?

Yes

Parsing emails: We rely on a lot of outbound for hiring activity and Gem has made it easier by parsing emails of the profiles we shortlist on a daily basis to add them to a custom sequence. Tracking: Gem has also solved the issue of tracking email opens, clicks, replies, and also tagging the replies as not interested, interested, or follow up for future outreach.