Overview for a great product
Overall Satisfaction with Genesys PureCloud
Genesys Cloud has provided Sixbell a very flexible option for our customers and quick time to market on our client's expectations.
- Time to market.
- Flexibility.
- Value over price.
- Combinations of profiles pc1, pc2, pc3.
- Offering for IVR based only (as first-tier possibility).
- Flexible.
- Elasticity.
Genesys Cloud CX Feature Ratings
Evaluating Genesys PureCloud and Competitors
Yes - Avaya Contact Center
- Product Features
- Product Usability