Overall Satisfaction with Sprinklr Modern Care
Sprinklr Modern Care was used to help users manage their finances better using Adaptu. It was used primarily by the marketing department, but it was also used to help make product development decisions as well.
- Connected to Salesforce.
- Allowed users to share their solutions as well.
- Lets companies designate employees on the platform.
- You have to pay more for better users experiences.
- The ability to merge and classify issues was a bother.
- Would have liked more options when it comes to customization.
- Better customer service.
- Increase feedback.
- Increased engagement with users.