Good service, but not my favorite.
September 30, 2019

Good service, but not my favorite.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GetResponse

We used GetResponse as an email marketing platform for about 6 months. It addressed our need for an email automation service. The main issue with the platform was ease of use for our clients.
  • GetResponse answered our need for email automation.
  • Drag and drop email creation was simple to use.
  • Pricing.
  • Management of multiple accounts.
  • Drag and drop email creator had some limitations.
  • It had a negative impact since, in the end, we stopped using it.
  • Our clients weren't happy with the platform.
ActiveCampaign seems to check more of the boxes for our marketing agency needs. The ease of on-boarding multiple clients is wonderful.
GetResponse wasn't as cost-effective as other email marketing solutions and our clients didn't find the email creating and editing features easy to use.

GetResponse Feature Ratings

WYSIWYG email editor
8
Dynamic content
7
Ability to test dynamic content
8
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
9
Email deliverability reporting
8
List management
8
Triggered drip sequences
9
Dashboards
7
Standard reports
7
Custom reports
7