1. Home
  2. Grant Management Software
  3. Blackbaud Grantmaking Reviews
  4. User Review of Blackbaud Grantmaking
Blackbaud Grantmaking User Review
February 13, 2018

Blackbaud Grantmaking User Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Grantmaking (formerly GIFTS Online)

We are a Family Foundation and we utilize Blackbaud Grantmaking to maintain and track the organization's applications, payments, requirements and overall life-cycle of a contract. It is mandatory that all our operating agreements go through Blackbaud Grantmaking from inception to conclusion. We are an invitation only foundation so we send out applications to organizations that we would like to partner with for specific projects. At the end of the day, every aspect of the life cycle of the agreement goes through Blackbaud Grantmaking.
  • Online Applications- Being able to send out applications to partners has allowed us to minimize confusion and allowed us to obtain detailed organization information faster.
  • Reporting- Able to house all information in one location which helps with tracking progress of a request and pulling out detailed data .
  • Accessibility- With Blackbaud Grantmaking being a cloud base database, I can access it from anywhere.
  • Tracking Payments- All of our payments are tied to requirements which allows us to easily track if it has been fulfilled to initiate payment.
  • Modifying information (specifically coding)- The foundation adds and modifies coding frequently and its very easy to make those changes in Blackbaud Grantmaking.
  • Requirements/Payments- Sometimes when we input consulting agreements into the system there is no payment schedule. The system does not allow to attach a submitted requirements with the new payment.
  • Tabs- Sometimes it becomes overwhelming when you click into a request to upload or modify it and tabs appear on the bottom after every click. I do think this system could modify that.
  • Workflow- Our staff would like an easier way to be able to know when it is their turn in our foundation process. We have heard that this would be a feature but we are still waiting for it.
  • Blackbaud Grantmaking levels- You can only share if another user has the same permissions as you. It has become a problem when trying to share certain dashboards with individuals.
  • I cannot provide information on this since I do not know.
Blackbaud Grantmaking is all we have used.
GIFTS Online
Blackbaud Grantmaking is well suited for organizations who utilize RFP's and reporting. At one point we manually input all our information so it is suited for that as well. As of now it is hard for Mac users to utilize the systems as staff and grant applicants. It is also not suited for a shared space with working draft files. It is meant for finished documents. Working drafts would have to be done outside of Blackbaud Grantmaking if multiple users are editing it at one time.