Great all-in-one tool
September 05, 2019
Great all-in-one tool
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gist
We use Gist for day to day support with clients and website visitors. We utilize this all-in-one marketing automation software on 3 of our websites tackling anything from websites issues to lead generation and answering product related questions. We also use it to communicate and interact with users on a regular basis.
- Awesome online support team.
- Wordpress integration.
- Excellent knowledge base functionality.
- Improve the email editor. The text sometimes has different text size proportions (links).
- Easier to access on a smartphone.
- Ability to share data with co-workers.
- Affordable.
All in one tool for my marketing requirements under one portal.
Using Gist
1 - Client support and generally attending to site visitors requests.
- Email marketing.
- Knowledgebase.
- Support.
Evaluating Gist and Competitors
Yes - I have used Mailchimp and GetResponse previously and both lacked the combination of tools provided by Gist.
- Price
- Product Features
- Existing Relationship with the Vendor
The cost of Gist software made it the most valuable provider in comparison to the other vendors.
Gist Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem | None |
Prior to my switch to Gist's all-in-one platform, I was on the support plan and the agent who attended my email marketing issue assisted me and explained me to why some of my required functionality was not available on my initial plan choice and why I should opt for the all-in-one plan to cater to my requirements best.