All-In-One Marketing Software for Small-Medium Businesses
January 15, 2020
All-In-One Marketing Software for Small-Medium Businesses
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gist
I’ve been a fan of Gist (formerly Convertfox) since after they launched their product. Since then, the product has developed with updates and new features being rolled out to assist business owners. The fact that it’s an all-in-one marketing automation platform is where it demonstrates its value.
It incorporates: automations based on events, email automation, live chat & bots, scheduling, help desk / knowledge base, forms, tracking, plenty of integrations.
The platform essentially saves you from connecting different apps via APIs as it’s an all-in-one where contact data is updated along the way, from lead to customer. Gist are constantly improving and listening to customer feedback which is great, but sometimes it does take time to implement. This is to be expected, though, from any company, especially when there are many users wanting all types of integrations and features added.
It incorporates: automations based on events, email automation, live chat & bots, scheduling, help desk / knowledge base, forms, tracking, plenty of integrations.
The platform essentially saves you from connecting different apps via APIs as it’s an all-in-one where contact data is updated along the way, from lead to customer. Gist are constantly improving and listening to customer feedback which is great, but sometimes it does take time to implement. This is to be expected, though, from any company, especially when there are many users wanting all types of integrations and features added.
- Automations -- scheduling
- Email automation, integrations
- Nothing that stands out
- Time of adding specific features (normal for any company)
- Time - the single most important thing
- Saving money on multiple software packages
I started out looking at simple marketing automation platforms such as Mailchimp, then moved to an advanced package from HubSpot (trial) to see if it was right for me. The latter turned out to be very expensive, although it is a great platform.
The former, Mailchimp, simply lacked many features that Gist provides. So there was only one option, to move ahead with Gist.
The former, Mailchimp, simply lacked many features that Gist provides. So there was only one option, to move ahead with Gist.
Gist Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
No - A lifetime deal I currently have and purchased years ago.
When asking for feature requests, they were finally implemented or at least considered.