GiveSmart - User Friendly!!! Great Tool for Auctions and Fundraising!!
January 19, 2022

GiveSmart - User Friendly!!! Great Tool for Auctions and Fundraising!!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

I use GiveSmart for our Arbor Day of Giving campaign, which is different than Giving Tuesday. Instead of Giving Tuesday, our day of giving is Arbor Day.
  • User Friendly
  • Chat feature works really well-very helpful and efficient
  • Customer service reps are always willing to help and train
  • Text option with the feature of scrolling donor names so donors can add text, such as "this is in memory of"
  • More color coding options for sections and buttons.
  • Increased fundraising revenue
  • Allows quick set up of a campaign if something comes up that you need to raise funds for that is time sensitive
Much better than any Blackbaud product.
Very user-friendly and easy setup of campaigns.
The chat customer service staff was very helpful. Customer Account managers are very helpful and friendly.
We can add our own header which is helpful for branding.

Do you think GiveSmart delivers good value for the price?

Not sure

Are you happy with GiveSmart's feature set?

Yes

Did GiveSmart live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GiveSmart go as expected?

Yes

Would you buy GiveSmart again?

Yes

GiveSmart is a great tool when using a "giving thermometer" for a specific campaign.