Horrible Company- Stay Away!
November 13, 2021

Horrible Company- Stay Away!

Karina Tama -Rutigliano | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Web Hosting

Overall Satisfaction with GoDaddy

I have been a Godaddy's customer for many years. I pay them for hosting, backups, and many more products. I host my clients' websites and emails with Godaddy. A week ago I reached out to Goddady support to troubleshoot a webmail issue and while they fixed the issue they deleted my client's emails contacts by mistake. I called them back to report the contact issue, and since then they have not been able to recover the email contacts of my client. [I believe] Godaddy's negligence has cost me to lose a client. Godaddy just said they can't recover the data they deleted. This is ridiculous, [I believe] THEY JUST DONT CARE ABOUT A CLIENT BECAUSE THEY HAVE SO MANY. GODADDY, I NEED THAT FIX WHAT YOU BROKE AND TAKE RESPONSIBILITY!!
  • Nothing.
  • Negligence.
  • Dont Take Responsability.
  • Customer Services.
  • Resolve problems.
  • Fix things that they broke.
  • Negative.
  • I lost a client [I believe] due to Godadddy.
I thought they are a good company but [in my opinion] they are not.

Do you think GoDaddy delivers good value for the price?

No

Are you happy with GoDaddy's feature set?

No

Did GoDaddy live up to sales and marketing promises?

No

Did implementation of GoDaddy go as expected?

No

Would you buy GoDaddy again?

No

[I believe] Godaddy has jeopardized my business and never take responsibility.