Once the leader in the market, now just along for the ride.
February 21, 2022

Once the leader in the market, now just along for the ride.

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Software Version

Basic

Modules Used

  • Website Builder
  • Web Hosting
  • Domain Registration

Overall Satisfaction with GoDaddy

They were the original leader when it came to hosting and domain registrations...back in the Danica Patrick days...the good old days. We used them for every single domain and website that we built for ourselves or clients. Over the years, they have gotten greedy and changed pricing, louring you in with incredible deals then after a year tripling the price. And if you call for support, they will try to sell you everything under the sun, of which you do not need. We are starting to get away from them for these shady practices.
  • Ease of searching available domains
  • You go to purchase one thing and they sneak multiple things into the cart that you don't need
  • The price is great for a year, then it triples on renewal
  • If you call support, you are faced with talking to a computer for 10 minutes before getting a human
  • Negative impact, we are working on transitioning to a different service provider
GoDaddy has gotten too big for themselves. They have gone very corporate, you can't really get support as easily as you used to, and their pricing is ridiculous. Not to mention they sneak things into your cart during the checkout process and reel you in with introductory pricing, only to triple the cost on renewal the next year.

Do you think GoDaddy delivers good value for the price?

No

Are you happy with GoDaddy's feature set?

No

Did GoDaddy live up to sales and marketing promises?

No

Did implementation of GoDaddy go as expected?

No

Would you buy GoDaddy again?

No

The only thing they're good for anymore is domains. And that's questionable now. There are so many other companies that sell domains cheaper and do not have shady practices like GoDaddy does. Their hosting is overly complicated and overpriced.