Great customer service. Highly recommend!
March 31, 2022

Great customer service. Highly recommend!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Basic

Modules Used

  • Web Hosting

Overall Satisfaction with GoDaddy

We used the service for Affordable Hosting services for our website. It was very good customer service when we used it. They always replied straight away and were very cordial and helpful and knowledgeable and helpful. It made the use easy and understandable for us all when making host updates and changes and modifications.
  • Hosting
  • Customer service
  • Affordabiliy
  • Guidance
  • Support
  • Keep low fees after initial promotions.
  • Offer discounts to current subscribers.
  • Offer free web hosting change.
  • Update website automatically when new services available.
  • Decreased monthly hosting cost.
  • Acquiring cost per client reduction.
  • Increased many KPIs.
Best customer service and fees when first becoming a client. Very helpful, supportive, and full of kindness when making website hosting changes. Follow up and good product offering. When I called to begin using the service they were helpful and switched it over for me at no fee which was great. I was so happy with what they did and grateful for them.

Do you think GoDaddy delivers good value for the price?

Yes

Are you happy with GoDaddy's feature set?

Yes

Did GoDaddy live up to sales and marketing promises?

Yes

Did implementation of GoDaddy go as expected?

Yes

Would you buy GoDaddy again?

Yes

Very helpful, supportive, and full of kindness when making website hosting changes. Everyone I spoke with was kind and knew the materials well. Fast follow-up and good product offering. When I called to begin using the service they were helpful and switched it over for me at no fee which was great. I was so happy with what they did and grateful for them.