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An Essential Solution for ANY sales team!
May 24, 2022

An Essential Solution for ANY sales team!

Joshua Weis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

We use Gong in a variety of ways but mostly to support our sales team in various capacities. We leverage gong for internal training for Account Executives and new hires, to better understand our opportunity pipeline, and to consolidate client feedback. Gong is instrumental for individuals to help manage their sales cycles on new accounts and for managers to get better insights on individual pipelines and employee performance.
  • Providing Analysis on Sales Calls
  • Integrating with Salesforce Opportunities
  • Providing a clear 10,000 foot view of Accounts
  • Identifying areas of improvement or areas of strength
  • Showing the camera of all participants. When reviewing the recording it would be helpful to see the prospects face so we can determine how they are reacting to specific portions of the call, rather than just viewing a shared screen or the speaker.
  • Very positive impact on time savings
  • Extremely positive impact on making sure follow up and action items do not fall through the cracks
  • Extremely helpful to enable managers to support account executives on deals as they can actually listen to calls and provide feedback.
Easy to use. A lot of training and help resources available. Can use it at a very high level but you can also get into the weeds with the product.
Gong has provided plenty of examples of actionable insights into deals and overall team pipelines. It has benefitted our organization tremendously as far as I can see.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

Gong is perfect for any sales team looking to improve individual seller performance or give management better insight on deals and active opportunity pipelines.

Gong is typically less appropriate for training/onboarding teams as those calls do not uncover enough additional value that was already gathered in a proper sales process.