Gong makes call reviews easy
October 11, 2022
Gong makes call reviews easy
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
Gong joins my calls on it's own, which gives me the comfort of knowing my calls will be recorded. We use the recording for coaching and review purposes, and the fact that it separates each speaker and provides insights like key words, makes it a great sales development tool.
Sharing calls withing the org is very easy as well, and finding calls from colleagues is a breeze.
Sharing calls withing the org is very easy as well, and finding calls from colleagues is a breeze.
- Join my calls automatically
- Provide call insights
- Suggest next steps for each call
- Cutting snippets from calls to share
- Improved sales rates
- Greater alignment
- Saved time on calls reviews
Yes, Gong finds key words withing the call and provides feedback on talk time for each person and actionable steps to take after a call.
Gong can let you know if your rep was talking too much or not enough compared to the customer on each call.
You can also watch recordings at a faster rate.
Gong can let you know if your rep was talking too much or not enough compared to the customer on each call.
You can also watch recordings at a faster rate.
Because Gong can detect certain words being said during calls, it is easy to find if a lot of leads are working with a specific competitor, or if they have similar objections to our offer. We can use those trends to modify our pitch in order to get ahead of what the next lead will likely say.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes