Great way to analyze your calls!
October 18, 2022
Great way to analyze your calls!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
I love the way that Gong breaks down what the action items are. It is so helpful to scan the summary and make sure that you set any reminders, complete tasks, and add accurate notes to the account. I also like how it breaks down the talk/listen ratio.
- Gives action item summary
- brings awareness to how well you listen to the client
- Identifies potentially harmful patterns and habits that the user isn't cognizant of doing.
- I would love to see more polishing tools like identifying filler words
- Aggregated data that can identify best practices of top performers
- I can't think of anything else
- Better alignment
- Better follow-up
- Time saving
It is definitely impressive at how well Gong works. I would love to see if the AI could identify some of the soft sales skills like tone, confidence, and rapport building.
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes