Sales Accelerator
October 18, 2022

Sales Accelerator

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

We record all customer and prospect calls so our sales team or executives can go back, tweak messaging, improve on our skills, get feedback, take better notes and prepare for next steps and calls, etc.
  • analytics on calls
  • tracking trends for pipeline & opportunities
  • transcripts for better notes
  • transcripts not always very accurate with people or words
  • for demos or presentations that naturally take longer, still suggesting shorter talk time
  • being able to record and store on other platforms and import to gong
  • being able to ramp up quicker hearing more tenured reps talk
  • being able to go back and relisten to calls and pick up on things you missed
  • getting feedback from management
very easy to use
the insights and analytics are great to review and discuss with the team on closed-won and closed-lost deals to get better and repeat wins
repeat what works and find those prospects that match customers
haven't evaluated anything else

Do you think Gong delivers good value for the price?

Not sure

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

I love it to help improve my sales craft